Regular processing time is 5-10 business days. During sales and new releases can be up to 15 business days.
Pre-orders will begin shipping on pre-order date in the order they were recieve.
This means not all orders will be shipped on pre-order date.
All orders are shipped with a tracking number. You'll recieve information on how to track your package when your order is fulfilled.
If your order says delivered and it hasn't arrived please contact the shipping currier for details, we canot see any additional information aside from the tracking information.